Privacy Policy

Your privacy is important to us. It is UniFoods Online's policy to respect your privacy regarding any information we may collect from you across our website.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Information we collect includes:

• Name and contact details (email, address, phone number) for order processing and delivery.
• Payment information for completing purchases (processed securely by a third-party payment gateway). We do not store your full card or mobile money details on our servers.
• Order history to provide customer support and for personalization.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Process your transactions and send you related information, including purchase confirmations and invoices
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Prevent and detect fraud.

3. Data Security and Payment Processing

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We use a secure third-party payment gateway to process all transactions. Your payment details are encrypted and transmitted securely. We do not store your full credit card number or mobile money PIN on our systems.

4. Your Rights

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.